global solutions

Field sales operations

Field sales operations

Consider the case of an organization wanting to assess the "health" of its field sales operations. To accomplish this goal, the organization should conduct routine check-ups using appropriate performance diagnostic tools. The results of these tests will tell the organization where its sales operation stands, and what needs to be done to improve effectiveness. The decision to outsource sales operations is based on the well-established idea that it is better to contract for services that are not within the scope of a company’s true set of competencies.

Outsourcing sales can reduce operating costs and allow companies to concentrate internal resources on what the company does best, developing a product or service. At the same time, outsourcing can give a company access to a skilled sales force with sales and marketing experience that would not be otherwise available.

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              In some cases, sales can also be outsourced for a specific purpose, such as to launch a new product or to expand overseas. During the start up phase or expansion process, companies often need to concentrate efforts on their product or service and cannot spend time or resources on hiring a sales team or developing a sales process. Instead, they can capitalize on the expertise of a company that already has sales systems and processes in place. Using field reps also gives the company access to executive level salespeople that they would not be able to put on their own payroll.

What we offer

  • Outlet surveys
  • Journey plan design
  • Product location and service levels
  • Reduce out-of-stocks, manage plan-o-grams
  • Get new products to market quickly
  • New channel identification to increase sales
  • New distribution areas
  • Execute special needs like launches or audits
  • Using data capture tools for reporting on activities