Survey & Audits
As a part of your customer experience measurement, it is important to actively and accurately track key aspects of your on-site experience, such as merchandising and promotion execution, stock levels and pricing across all locations. Through our on sight evaluations, CCM offer expert auditing services that deliver precise, specialized information at the store level.
How you can benefit
- Quantify lost sales due to stock-outs and implement strategies for improvement
- Identify individual locations that are non-compliant with marketing or merchandising programs and resolve issues quickly
- Ensure products are priced accurately and consistently
- Verify that promotional programs are launched on time and executed properly
- Identify opportunities to improve consumer navigation through changes to store layout or signage